RETURNS POLICY

Full Price Items:

  • Please note product(s) purchased at full price can be returned or exchanged within 14 days of delivery. 
  • In order to qualify for returns/exchange products must be unused and in their original condition and packaging.
  • Please note in case of returns, courier charges are borne by the customer.
  • Please note in case of returns, Rs. 600 only service charges are borne by the customer. Net return amount is bank transferred within 48 hours after return has been processed.
  • For Overseas returns please contact us via email

 

Sale/Discounted Items:

  • Please note sale items cannot be returned and are only exchangeable with another product.
  • Sale items can only be exchanged within 7 days of delivery. 
  • In order to qualify for exchange the product must be unused and in their original condition and packaging.
  • Items will only be exchanged up to the same amount. Any difference is redeemable as store credit upon your next purchase.
  • Return of sale items are only applicable if size is unavailable/ exchange product is unavailable.
  • in case of sale item return, please note courier charges are borne by the customer.
  • In case of sale item return, please note Rs. 600 only service charges are borne by the customer. Net return amount is Bank transferred within 48 hours after return has been processed.
  • For Overseas exchange please contact us via email

 

In order to return/exchange, please send an email to artimaes@artimaes.com 

OR

call us: +92-331-4029368